| EDWARD BRICKLEY ned.brickley@gmail.com |
PROFILE: Highly
skilled, results-oriented Applications /
Systems Administrator with extensive experience in fast-paced
environments. Proven track record for
achieving or exceeding goals, providing timely project delivery, and
streamlining daily systems operations.
Quick learner with a broad skill set and the ability to complete
projects and assignments working with limited instruction or supervision.
Excellent communication, organizational, time management, problem solving,
customer service, troubleshooting, and technical skills.
| AREAS
OF EXPERTISE: |
|
|
|
EXPERIENCE: Brickley Consulting
· Set up and Configure home computers
· Configure home networks
· Virus removal
· Applications installation and instruction
· Home network security set up
Systems
Administrator (Contracted)
LAHEY CLINIC, Burlington, MA (February, 2015 - October, 2015)
· Assigned to Lahey ECMS, (Electronic Content Management System), through the Stowe Group.
· Managed 117 ECMS IIS, Content Management and Windows based Tomcat servers.
· Worked with Lahey Server Team to provision and maintain ECMS servers.
· Documented all processes involved with configuring new servers and creating new internal production web sites.
· Worked with Lahey Citrix group to provision new Load Balanced Virtual IP’s.
· Performed QA on new and updated web applications.
· Managed all ECMS Printer Servers, configured new printers for internal customers.
· Responded to ECMS trouble tickets through the Remedy system.
· Configured Solarwinds to monitor the Lahey ECMS applications.
· Worked with Lahey Networking group to troubleshoot intranet connectivity issues between Lahey sites.
· Attended mandatory HIPPA training.
·
Developed installation documentation for Captiva
Scanning applications for Desktop and LanDesk groups.
Applications / Systems Administrator
CONSTELLATION ENERGY GROUP /
EXELON CORP, Nashua, NH (11/2008 – 12/2014)
·
Assigned to the
Retail Applications Department and contributed to integration of Cpower systems
and applications into corporate IT infrastructure after acquisition by CEG.
·
Helped close
North Andover office, decommission server environment, move IT resources to
headquarters in Baltimore, and transfer all data into CEG infrastructure.
·
Serve as Applications
/ Systems Administrator for Virtuwatt Demand Response system. Perform remote monitoring and system
checks. Support 40+ internal end users.
·
Administer 140
Windows 2003 and Windows 2008 servers (virtual and physical) in production,
user acceptance testing, staging, and development environments.
·
Manage 4 load
balanced IIS servers handling Virtuwatt and Virtuwatt Mobile web sites and 6
load balanced IIS-based FTP servers including set up for local client accounts.
·
Install new and
updated applications using Microsoft Web Deploy. Compile web applications using Virtual Studio
2010 Premium.
·
Manage mission
critical remote terminal unit application including installation of new
configuration files and monthly switch of production and back up servers.
·
Utilize SQL
Developer to install new drop modules for each updated application that uses
the Oracle Database.
·
Monitor critical
server health using Host Monitor by Advanced Network Software. Oversee file transfers with Ipswitch MoveIt.
·
Integrate
500,000+ files daily from 10,000+ customer energy meters into complex database.
·
Ensure accurate
storage and ease of access to 1-2 GB of test data per day. Centralized log files and consolidated 50+ GB
of data per month, compressed into 5 GB of space.
·
Comply with
strict regulatory requirements, avoiding major penalties and fines.
· Ranked #1 in performance (out of 200+ employees) for bonus purposes.
·
Coordinated
system operations for an energy company with 400+ major accounts including the
State of Massachusetts, Sears, K-Mart, Target, Macy’s, and PETCO.
·
Served on a
20-person Applications Group and oversaw all local production servers and test,
quality assurance, and account management systems.
·
Integrated
200,000+ files daily from 5,000+ customer energy meters into complex database.
·
Aided in support,
packaging, and deployment of up to 15 applications including software updates
to Test and Production servers using InstallJammer.
·
Updated and
maintained all user accounts for portal web site. Administered IIS and FTP servers hosted at
third party vender. Determined future
needs for business scaling.
·
Selected and
managed installation of HP EVA4400 storage array and production servers
utilizing Windows Server 2003 and 2008.
·
Managed
installation of new telephone and internet systems via third party
contractors. Designed new server room
for North Andover office.
·
Led technology
upgrade projects of $100,000+. Played a
key role in quadrupling computer capabilities and capacity. Set up and managed Bugtracker.Net incident
tracking system.
Disaster
Recovery Analyst (Contracted)
FIDELITY INVESTMENTS, Merrimack, NH (03/ 2007 – 12/2007)
·
Served on a
Disaster Recovery team and ensured that all Disaster Recovery desktop systems
were operational and fully updated using Altiris.
·
Updated and
maintained 800 pages of Disaster Recovery documentation and developed detailed
Visio drawings for all contingency sites for the Northeastern United States.
·
Oversaw monthly
contingency site tests in New Hampshire and Massachusetts.
·
Facilitated
temporary relocation of PriceWaterhouseCoopers and Deloitte & Touche
auditing teams including access to network connections and equipment.
·
Coordinated
inventory and replacement of desktop UPS units for 900 users.
·
Recommended
virtualization technology and prepared a detailed proposal for the use of
VMware or other virtualization applications in a contingency situation.
Senior
Technical Support / Help Desk Technician
SANMINA-SCI / HADCO
CORPORATION, Salem, NH (09/1998 – 06/2006)
·
Provided desktop
support to up to 2,000 employees in Sales, E-Business, Oracle Programming,
Customer Service, and Telecommunications groups.
·
Offered limited
phone support to 8,700 employees worldwide using Remedy call tracking
system. Aided in global roll out of
AuditWizard systems auditing package.
·
Created local NT
Domain accounts and Exchange Email accounts.
Assembled and configured 60+ Windows NT4 / Windows 2000 servers and 12
Solaris servers.
·
Instructed local
IT groups and aided in documentation for proper setup and auditing system
implementation including servers and application scripts.
·
Prepared multiple
servers for the AWCS Inventory control application and contributed to
implementation at facilities in 4 countries.
·
Researched and
resolved up to 250 trouble tickets/support requests per week.
·
Added or removed
printers from Windows NT 4.0 network print servers. Cleared print queues on NT and UNIX print
servers.
·
Built, deployed,
and maintained desktop and laptop computers.
Assisted in corporate rollout of PeopleSoft and Microsoft Outlook.
·
Created and
maintained user network accounts for new employees using CSA.
·
Trained in
Sarbannes-Oxley 404 requirements by Sanima-SCI internal auditor.
·
Aided in data
migration from a Progress to an Oracle database.
EDUCATION: Completed MCSA course involving Windows Server 2003 and XP Professional
BOSTON
UNIVERSITY CORPORATE EDUCATION CENTER, Tyngsboro, MA
MCP Certification - Windows NT 4 Workstation
MICRO-C TRAINING CENTER, Hollis, NH
OPERATING · Windows 95 - Windows 10 · Some UNIX/LINUX
SYSTEMS: · Windows NT 4.0 - 2012
Server · Various
Virtualization Systems
HARDWARE: · Compaq Servers & Laptops · IBM Servers, Desktops & Laptops
· Dell
Servers, Desktops & Laptops · HP
Servers, Desktops, Laptops & Printers
APPLICATIONS: · Altiris · ManageEngine
· Micrsoft
Office 95 - 2013 · BugTracker.net
· Dameware
NT Utilities · Various
Antivirus Systems
· Microsft
Web Deploy · Virtual
Studio 2010
· SQL
Developer · Host
Monitor
· Ipswitch
MoveIt · AuditWizard
· Visio · Solarwinds